For mobile devices
For all virtual visit types, you will need a smartphone or mobile device that has audio (microphone), video (camera), and text capability.
Download the Froedtert&MCW app on your smartphone or tablet!
Go the App Store/Play Store on the device you wish to use for the video visit.
- Search for Froedtert&MCW
- Click GET/INSTALL to download the app shown below.
- Create a Froedtert&MCW account. This is different from your MyChart account.
- On the home screen of the app, tap the MyChart tile and login to your account with your username and password.
- After this set up, your accounts will always be linked. Going forward you will sign into the mobile app using your Froedtert&MCW account credentials.
For iOS devices
For Android devices
For computer/PC/laptop devices
Your visit may open a web browser meeting space. The supported browsers are Safari, Chrome, and Firefox. One of these is required on your current computer, along with a camera, and microphone for your visit to be successful.