Froedtert & the Medical College of Wisconsin Digital Services Help Center

All Collections On-Demand Video Visits Payment Information What is a service key?

What is a service key?

Written by Digital Support Team
Last edited 8/25/2021

A service key is a code provided by your employer so that you can receive an on-demand video visit at a discounted rate.

Examples of a service key include: Employee ID, Member ID or a coupon code given to you by your employer. If you do not know your service key, please contact your benefits administrator.

If you are enrolled in a Medical College of Wisconsin or Froedtert & MCW health plan, please use the following service keys:

  • MCW health plan = Member ID
  • F&MCW health plan = Employee ID

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