Froedtert & the Medical College of Wisconsin Digital Services Help Center

All Collections On-Demand Video Visits Additional Information Can my child use this service?

Can my child use this service?

Written by Digital Support Team
Last edited 8/25/2021

Yes. Children 18 months and older can use on-demand video visits, however a parent/guardian needs to start the process.

To start an on-demand video visit, visit or download the Froedtert & MCW mobile app, then add your child’s information.

Your child will need to be present for the visit so the provider can perform an assessment.

Please note: There are age restrictions for certain services.

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